HNW was founded by former public servants with 50 years of combined experience in the public sector as well as central government offices. Rooted in firsthand insights from the heart of government, HNW was established on the advice of senior leadership to address a critical gap in advisory services tailored specifically to the public sector.
Our mission was clear from the start: to support the positive transformation of the public sector in the Arab world by introducing practical and innovative approaches to reform. We aim to provide guidance that is deeply rooted in the region’s culture, grounded in scientific rigor, focused on citizens’ needs, and aligned with the region’s future aspirations.
Headquartered in the UAE, HNW has evolved into a premier consulting firm specializing in:
- Customer Experience (CX) Strategy & Transformation
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Human-centred Design
- Strategic Data Analytics
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Accountability Systems and Performance Management
Our work goes beyond traditional consulting; we partner directly with agencies, aligning each initiative with real-world solutions and systemic change.
Our vision expanded globally with the formation of an affiliation with Gov Design Academy, based in Canada. Serving as HNW’s training and research arm, Gov Design Academy is dedicated to empowering public sector leaders through:
- Global Research
- Executive Education
- Direct Access to a Network of Subject Matter Experts
HNW, alongside the Gov Design Academy, equips public service leaders with the insights, expertise, and solutions needed to drive meaningful and sustainable change in the government.