Many Public Sector entities are beginning to recognize the importance of using design thinking and the human-centered approach. Using the right tools, service designers can align their strategic and operational objectives to the needs of the customers. Equipped service designers know to engage in informed and calculated efforts to position and orchestrate public service delivery within their organizations in a way that not only exceeds customers’ needs but also achieves their key organizational objectives.
The PSD will introduce you to contemporary approaches to transforming public services using fully customized research as well as design tools, and introducing the most vital underpinning public service design philosophies.
Our Service Design course is designed for Strategists ,Technologists and Engineers who aspire to expand their management skills and tools. During the course:
- You will unleash your engineering sense to return a Martian to space.
- You will learn how to apply service design tools and principles to optimize your solution.
- You will reflect on your gained skills to apply them in your “normal” work environment.
By completing the PSD program, you have made a commitment to polishing your abilities to logically and analytically design services by asking the right questions, effectively dividing the work internally, and methodically undergoing the optimal steps for Public Sector service design success.
- Participants may attend this program by registering on our website. Interested? Drop us a line and begin your journey with us!
Program details
| Certified Public Service Designer EL (Explorer level) (Return a Martian to Space) | Introduction fundamental service design theory and practice tools. | 2 days | Successful completion of two-day training course provided by Gov. Design Academy |
| Certified Public Service Designer PL (Professional level) | Advanced service design practice and service design philosophy. | 2 years | - Certified Public Service Designer EL - Successful completion of two case-studies of public service design |
| Certified Public Service Designer SL (Senior level) | Advanced service design practice, with mature understanding of service design philosophy, in addition to attainment of facilitation fundamental skills and theory. | 5 years | - Certified Public Service Designer PL -Successful completion of five case studies of public service design - Successful completion of three-day course provided by Gov. Design Academy |
Program dates
| Investment | |||||
|---|---|---|---|---|---|
| Public Service Design Course for Strategists, Technologists and Engineers – Return a Martian to Space | 15 - 16 July/2024 | 8:00 AM – 1:00 PM | Open | Click here | This course is offered online with the option of in-person delivery if in the UAE for more Contact us |
| Public Service Design Course for Strategists, Technologists and Engineers – Return a Martian to Space | 14 - 15 Oct/2024 | 8:00 AM – 1:00 PM | Open | Click here | This course is offered online with the option of in-person delivery if in the UAE for more Contact us |
| Public Service Design Course for Strategists, Technologists and Engineers – Return a Martian to Space | 13 - 14 Jan/2025 | 8:00 AM – 1:00 PM | Open | Click here | This course is offered online with the option of in-person delivery if in the UAE for more Contact us |